Privacy Policy

The Crusaders Academy

Operated by Crusaders Industries USA

Effective Date: 19/02/2026

Welcome to The Crusaders Academy (“we”, “our”, or “us”), operated by Crusaders Industries USA. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, enroll in our programs, or use our services.

By using The Crusaders Academy platform, you consent to the practices described in this policy.

Information We Collect

We may collect the following categories of information:

A. Personal Information

Information that identifies you directly or indirectly, including:

• Full name

• Email address

• Phone number (including mobile number, if provided)

• Billing address

• Payment details (processed securely via third-party processors; we do not store full credit card information)

• Account login credentials

• Any information voluntarily provided through forms, surveys, coaching calls, support requests, or communications

B. Automatically Collected Information

When you access our website, we may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on pages

• Clickstream data

• Referral URLs

• Cookies and tracking identifiers

How We Use Your Information

We use your information for legitimate business purposes, including:

• Providing and managing our services

• Creating and maintaining your account

• Processing payments and transactions

• Delivering coaching sessions and educational materials

• Sending administrative messages and service updates

• Sending marketing communications (where permitted by law)

• Responding to inquiries and providing customer support

• Improving website functionality and user experience

• Monitoring usage trends and analytics

• Preventing fraud, unauthorized access, or abuse

• Complying with legal obligations

We only process personal data when we have a lawful basis to do so.

SMS Communications & Mobile Opt-In

If you provide your mobile phone number, you may receive SMS communications related to:

• Account notifications

• Program updates

• Appointment reminders

• Promotional offers (if you opt in)

By providing your mobile number and opting in, you consent to receive SMS messages from The Crusaders Academy.

Message and data rates may apply.

Message frequency may vary.

You may opt out at any time by replying “STOP”.

You may request assistance by replying “HELP” or contacting us at [email protected].

We do not sell or share your mobile number for third-party marketing purposes.

Mobile Information Sharing Statement:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers solely for business purposes, including:

• Payment processors (e.g., Stripe, PayPal)

• Hosting providers

• Email marketing platforms

• Analytics providers

• Customer support tools

• Legal and compliance advisors

All third parties are contractually obligated to protect your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels, tags, and analytics scripts) to:

• Recognize returning visitors

• Store user preferences

• Analyze website traffic

• Measure marketing performance

• Improve website functionality

Types of cookies we may use include:

• Essential cookies

• Performance cookies

• Marketing cookies

You may manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

Data Security and Handling

We implement industry-standard technical and organizational safeguards, including:

• SSL encryption

• Restricted access controls

• Secure third-party payment processing

• Periodic system monitoring

While we take reasonable measures to protect your data, no system can guarantee 100% security.

Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict or object to processing

• Withdraw consent

• Request data portability

• Opt out of marketing communications

• Lodge a complaint with a data protection authority

To exercise your rights, contact:

[email protected]

We may need to verify your identity before processing certain requests.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Privacy

Our services are not directed to individuals under 18 years of age.

We do not knowingly collect personal information from minors.

Recorded Coaching Calls and Content Usage

Group coaching calls may be recorded. By participating, you consent to the recording and potential use of:

• Your voice

• Your name

• Your likeness

• Your contributions

Recordings may be used for educational, promotional, or training purposes without additional compensation.

If you do not wish to be recorded, you may remain anonymous, muted, or refrain from joining.

Changes to This Policy

We may update this Privacy Policy periodically.

The Effective Date will be revised accordingly.

Continued use of our services constitutes acceptance of the updated policy.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

[email protected]

The Crusaders Academy is a brand operated by Crusaders Industries USA.